Cancellation & Refund Policy – Snazzyway Dropshipping Plans

Effective Date: Jan 2026

Welcome to Snazzyway Dropshipping. This Cancellation & Refund Policy applies to all membership plans, onboarding packages, white label services, digital business setup services, and associated seller programs available through our platform. It should be read together with our existing Terms & Conditions and Return & Refund Policy.

 

1. Nature of Services

Snazzyway Dropshipping plans are primarily digital business services and onboarding-based seller programs. These plans may include:

  • Supplier access
  • Seller dashboard activation
  • Product catalog access
  • Website setup assistance
  • White label setup
  • Branding resources
  • Marketing materials
  • SEO recommendations
  • Digital assets
  • Training or onboarding support
  • Seller account assistance

As these are service-based and digital-access products, cancellation and refund eligibility differs from physical product purchases.

 

2. Cancellation Window

A newly purchased plan may be canceled within 5 calendar days from the original payment date only if:

  • Account activation has not been completed
  • No major digital assets/services have been delivered
  • No customized work has started
  • No white label production has been initiated
  • No marketing, SEO, or branding work has been executed

This aligns with Snazzyway’s existing refund framework.

 

3. Non-Refundable Situations

Refunds will NOT be applicable under the following circumstances:

A. Digital & Service Delivery Started

  • Dashboard/account activation
  • Supplier access granted
  • Product feed shared
  • Shopify/WooCommerce/Wix setup initiated
  • SEO implementation started
  • Meta tags/schema/content created
  • Video ads delivered
  • Branding materials created
  • White label production started
  • Customized shipping bags/tags initiated
  • Dedicated account manager assigned
  • Marketing consultation completed

B. Custom Work & Branding

  • Logo printing
  • Brand tags
  • White label packaging
  • Customized creatives
  • Video editing
  • SEO services
  • Website setup work
  • POD/custom print products

C. Change of Mind

  • Lack of immediate sales
  • Marketing performance issues
  • Change of business plans
  • Personal financial decisions
  • Failure to run ads or promotions
  • Lack of platform understanding after onboarding

D. Third-Party Platform Issues

  • Shopify/Facebook/Amazon/Instagram suspensions
  • Payment gateway holds
  • Ad account restrictions
  • Marketplace policy changes
  • Seller verification rejections
 

4. Processing Fee Deduction

If a refund request is approved within the eligible cancellation window, administrative and payment gateway charges may be deducted before processing the refund.

Refund timelines generally range between 5–7 business days, depending on banking and payment processing timelines.

 

5. Upgrade Policy

Most plans can be upgraded by paying only the applicable price difference between plans, subject to current pricing and eligibility.

Plan upgrades are preferred over cancellations once onboarding has started.

 

6. White Label & Pro Plan Conditions

  • Custom manufacturing
  • Brand tag printing
  • Packaging procurement
  • Content production
  • SEO execution
  • Dedicated resource allocation

Due to operational and production costs, these plans may become non-refundable immediately after backend processing begins.

 

7. Subscription & Access Termination

  • Fraudulent activity
  • Policy abuse
  • Chargeback misuse
  • Misleading marketing practices
  • Intellectual property violations
  • Platform misuse

In such cases, refunds will not be applicable.

 

8. How to Request Cancellation

To request a cancellation or refund review, email:

[email protected]

Please include:

  • Registered email ID
  • Order/payment reference
  • Plan purchased
  • Reason for cancellation

Our team will review the request and respond after internal verification.

 

9. Policy Updates

Snazzyway reserves the right to update or modify this policy at any time without prior notice. Continued use of the platform constitutes acceptance of the latest policy version.